Managing requests

Create, update, track, and report on requests

  • Creating custom views
    Set up custom views to keep on top of your workload, track the status of important requests, and tune out extraneous noise. Custom request views ...
  • Changing request list columns
    Edit request lists to show exactly the information you need—and nothing else Customize request list columns Tikkit displays a default set of colu...
  • Managing notifications
    Managing notifications Make sure you never miss an important update Tikkit offers flexible notification settings so that you can keep up to date ...
  • Following requests
    Managing notifications Stay on top of requests that aren't assigned to you If you create or are assigned to a request, you will automatically rec...
  • Communicating with staff, occupants, and vendors
    Tikkit includes powerful messaging capabilities Tikkit is all about communication. Work in buildings requires coordination and collaboration -- bet...
  • Using request labels
    Use request labels as you get work done to better manage your workflow Request labels let you assign status to requests, so that you can keep track...
  • Viewing audit trails
    See the complete history of changes for a request The main interaction people have with a request is leaving comments. Requests serve as a communic...
  • Creating requests by email
    Tikkit's inbox lets staff and occupants file requests by email Say one of your occupants emails you about a light out in a conference room. You wan...

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